Orthopedic Testimonials

ROGER L. - Double Knee Replacement

Hi Tim, you and your Med Journey's staff have always kept every commitment you have ever made to Jacque and myself. Even now, coming up on 3 months after our trip and surgery, you are still involved and truly caring. You are still taking your time and going way beyond what is expected to see that I have a great outcome. In a time when it's hard to even remember what customer service is like........it has been amazed to experience how well you have treated us. I truly appreciate that you really care! Thank You

VALERIE S. - Double Knee Replacement

We had no insurance coverage for a gastric bypass surgery and I will say thanks to med journeys and the hospital/doctors in India . After the bypass had both knees replaced on the same trip, with great success. I have never seen a doctor with so much caring for those he operates on, he was always with me and always available by phone and in person, just a fine man and doctor. As for the hospital it is as nice as any in the states, very well staffed, clean and nice to be in. Med Journeys handled all arrangements here and there, you will love them and their representative in New Delhi and the charter house is very nice. They take care of you at the housing very well, understanding your needs after the operation with food and care. You will feel like one of the family, we would love to see them again in the future. It was a great experience and we are glad we did it." ...

CATHI R. - Double Knee Replacement

I had been looking at many websites , Med Journeys was the one I liked the best,. They called me immediately, answered all my questions , did all the research and work without even asking for a deposit. All the others did not even want to talk to me without a substantial deposit. Med Journey stood out , Their case manager Tim Wallace took a personal interest and wanted to know everything about the case and answered all my questions and directed me properly. They know their stuff.

 

Basically they held our hand. Even in India , Prabha from Med Journeys has been awesome. she met us at the airport , gave us our own cell phones, she is always there checking on us,, when I was in surgery she took Steve out for shopping.. Prabha has been great.. Keep up the good work Med Journeys." Even for after care we have physical therapist right here at this lovely Recovery Retreat once a day for right days.. There is not doubt in my mind that if I had to do it again, I would do it the same way, absolutely, with Med Journeys."

 

BOB J. - Single Knee Replacement

I would have to wait a year or more in Canada . We called Med Journeys and their case manager Tim Wallace was just great. A very nice fellow. He looked after our problems, he made it look so easy for us and put me to ease and I said well what the heck, lets go for it and see what happens. We did, and any questions we had we were just a phone call away and they put us at ease. we went to the airport , arrived in India and everything was just super smooth.No problems at all.

 

When we got to the hospital, we were treated like royalty, everybody could not do enough for us. Its. Amazing. My wife was so happy that we thought we were on a holiday. Everything was taken care of.. Prabha , from Med Journeys in India was always there to look after us. It is frightening to be in another country but she made us feel secure, she took good care of us.

 

I would have to say that if anybody asked me at home I would recommend Med Journeys."

 

JUDY M. - Single Knee Replacement

Hi-Thanks so much for your follow-up call to see how I was doing...just another evidence of the great care and concern which makes doing business with Med Journeys SO wonderful!! I wanted to thank you as a team for all you have done to make our trip to India "a dream-come-true"

 

All your planning and taking care of every detail made our trip so memorable. Dr. Marya and staff were fabulous-I have never received such attentive care. They answered all my questions, checked on me daily and gave me written reports/x-rays, etc. to bring home. The therapist was excellent. He taught me a routine I could do at home (and on the plane) that has strengthened my knee a lot. I am making, according to my RN friends, wonderful progress!

 

Please let everyone on MJ team know how much I appreciated all you have done and the get well wishes sent to me at the Charter House Guest House , in Agra, and here at home!! What lovely surprises-they made me feel VERY special!" Thanks Med Journeys, you are the best !!

 

WILLIAM K. - Knee Replacement

Prabha , my Med Journeys Rep was absolutely marvelous. All the reps cannot do enough for us they are very good indeed. The hospital was excellent and quite honestly, the standard of care in the hospitals, the physical care and the nursing care was extremely good. I doubt I would have got the same thing in the UK . The Doctor was very good, straightforward and knows exactly what is going on, he tells you everything is good.and he does a really good job.

 

This Med Journeys is a good system , it worked extremely well, nothing wrong with it whatsoever.and I would certainly advise people in the UK , if they have a problem, use it. I would definitely recommend Med Journeys."

 

CARMEN W. - Shoulder Repair

Just a quick note to tell you how pleased we were with the whole experience we enjoyed in Costa Rica . CheTica hotel was nice. Lorena and Ruben the managers made every effort to provide rides into town even for visiting friends or visiting tourist areas.. An added plus were the services of the nurse and your staff who helped me with changing bandages, taking medication, and hygiene. The food was truly excellent and taught me a few things about eating properly and nutritiously.

The Hospital was without equal in service. Dr Oeding their leading Ortho surgeon, is very competent. Physio was grueling but also competent. Everyone made himself available for questions or schedule changes and just for encouragement.

The flights went well and uneventfully. I was pleased with the seat assignments. I was most touched when I learned a wheelchair had been provided. As it turned out my recovery was such that I was completely ambulatory and well healed by the time I returned home so I rejected the offer of the wheelchair. Still I thought this was one last sign of how closely Med Journeys kept in touch with their clients' needs.

I made many good friends throughout this process. I will be happy to let everyone know about your organization with high recommendation. Highest regards and good luck !!

KONNIE E. - Hip Replacement

Hi Jeff,

 

Well, what can I tell you, except that I am doing quite well and very happy that I chose MedJourneys for my left hip replacement.  So many of my friends were concerned that I was traveling half way around the world.  I was not concerned.  I could not have received better medical care and support from all of you anywhere else.  Jeff, thanks so much to you and Tim for your patience and help getting the trip organized.

 

Artemis is a fine hospital where I received the very best of care starting with Dr. Hegde, his Associate Physicians, the Sisters and all of the staff.  The Artemis Dietitian came by frequently to make sure I had a little bit of chicken in my meals, also a egg omelet for breakfast, and she knew I liked Indian food.  The Artemis equivalent of our American Q.A. Supervisor also visited frequently to make sure my sister and I were comfortable.  Artemis is a very well run hospital.

 

Upon release from Artemis,  Prabha and Deepak took my sister and me under their care and made sure we were safely in the care of Rita and her family at the Charter House.  For me, this was a great experience as I was working hard to recover from surgery.  If I was unable to join the group for a meal because of physical fatigue, they would bring me a tray in my room.  That is the ultimate of kindness. 

 

I was not physically able to join my sister on her trip to the Taj Mahal and I was very sad.  Prabha came to the rescue and set up an appointment for a pedicure and manicure to assuage my tired sole.  Many thanks  to Prabha for caring.  She also made sure that if there were any problems or minor medical issues she would address them.

 

Dr. Hegde is incredible.  He operated on me on my 63rd birthday and did a remarkable job.  I had a great deal of destruction to my left femur and acetubulum.  He is a miracle worker.  I am at home enjoying 75% recovery in the muscle tissue of my right leg, and, about 60% in the left hip/leg that had the replacement.  After 5 plus weeks I am enjoying walking again.  What a pleasure and privilege after being in great pain for nearly two years. 

 

I drove my van for the first time today.  What a great feeling of independence and good health.  No brace.  Sometimes I use the walker, sometimes a cane...it depends on the terrain.  I am feeling well and happy.  I warned Dr. Hegde that I would be feisty.  No one knows my body and how it heals or feels better than me.  I told Dr. Hegde that I am a golfer, but, I'll wait awhile to play.

 

The airplane ride home on the 22nd was really bad, but, that was because of Hurricane Bill reeking havoc on the Atlantic East Coast.

 

Best wishes to all of you and thanks for your caring...it's a long way from Wilmington , North Carolina  to Deli , India .  I'm glad I made the trip.